RETURNS + EXCHANGES
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Orders from outside of the US are not eligible for returns or exchanges. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also still have the hang tag attached. ALL SALE ITEMS ARE FINAL SALE, NO RETURNS OR EXCHANGES. This includes items bought with a discount code during a sale time!
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We will exchange if you would like an item of the same value or different size. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Orders from outside of the US are not eligible for exchanges.
We send all domestic orders by USPS 3-5 business day shipping, unless the customer chooses a faster shipping at checkout. Once the package is confirmed with USPS, we cannot guarantee anything about its delivery. If the package is missing, USPS will need to be contacted. We cannot offer refunds/replacements for items lost in transit.